Choosing the Right Business: Honolulu's Better Business Bureau Can Help

Better Business Bureau (BBB) is a non-profit organization that focuses on advancing responsible business practices and providing guidance to consumers. "BBB Hawaii" was founded in 1958 and has been servicing Honolulu and other counties for over 60 years. With over 400 Accredited Businesses, BBB Hawaii ensures the marketplace is a level playing field where businesses can thrive, and consumers and businesses can trust each other.

| BBB Hawaii's Core Values |

|---|---|

| Honesty | Building a culture that is ethical and trustworthy |

| Integrity | Doing what is right and just, even when it is difficult |

| Transparency | Being open and honest with all stakeholders |

| BBB's Focus on Hawaii's Business Community |

|---|---|

| Market Place Trust | Promoting the building of trust between businesses and consumers |

| Business Standards | Setting high standards for ethical business practices |

| Consumer Protection | Providing a platform for consumers to voice their concerns |

Keys to Building Trust: BBB Accreditation

BBB Accreditation is a symbol of trust and commitment, assuring consumers that a business is committed to ethical practices. Accreditation is not a quick fix, but rather an ongoing process of evaluation and feedback. BBB Accredited Businesses are held to a higher standard of accountability and must adhere to BBB's Code of Business Practices.

| BBB Honolulu Accredited Business Criteria |

|---|---|

| Build Trust | Commit to ethical practices and high quality customer service |

| Advertise Honestly | Truthful, accurate and non-deceptive advertising to promote products and services |

| Be Transparent | Open and honest business practices that build trust |

| Honor Promises | Fulfillment of commitments and obligations |

| Be Responsive | Promptly address consumer concerns and disputes |

| Safeguard Privacy | Protection of personal and financial data |

| BBB Honolulu Accreditation Process |

|---|---|

| Application | Businesses must complete an in-depth application process |

| Evaluation | BBB investigates the business's background and practices |

| Monitoring | Ongoing monitoring to ensure continued compliance |

Success Stories: BBB Honolulu in Action

Success Story 1:

A small business owner, facing a complaint from a customer, contacted the BBB. An arbitrator was assigned to the case and, after a thorough investigation, facilitated a resolution that satisfied both parties. The business owner expressed gratitude for BBB's assistance in resolving the issue fairly.

Success Story 2:

A consumer, who had a billing dispute with a utility company, reached out to BBB. BBB Hawaii's team investigated the issue and contacted the company on the consumer's behalf. The company acknowledged the error and promptly resolved the matter, resulting in a positive outcome for the consumer.

Success Story 3:

A non-profit organization was seeking to obtain BBB Accreditation. The BBB's standards team worked closely with the organization, providing guidance and support throughout the process. The organization successfully achieved BBB Accreditation, recognizing their commitment to ethical practices and transparency.

Conclusion

If you're looking for reputable businesses in Honolulu, look for those accredited by the Better Business Bureau (BBB). BBB Accreditation is a valuable signal of trust and ethical practices. As a business, becoming BBB Accredited can enhance your reputation, attract more customers, and foster trust in your brand. Whether you're a consumer or a business, BBB Honolulu is a trusted resource for promoting marketplace trust and protecting consumers' interests.

Choosing the Right Business: Honolulu's Better Business Bureau Can Help